FAQs

Can I cancel my order after I've made a purchase on the website? - You can.

 

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

 

 

How do I return or exchange an item? 

 

As we are currently in a global pandemic we are not accepting returns at this time for your safety as well as the safety of our staff.

 

 

What types of Payment do you accept? - All Standard Payments.

 

We accept all Payments by Visa, Mastercard, and American Express.

 

 

What are your shipping options? - Limited by volume.

 

Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.

 

 

What if the item I ordered arrives broken or damaged?

 

All Items are inspected prior to being shipped to avoid damaged items form being delivered to you  

 

 

Where do you ship from?

 

Primarily we ship out from fulfillment centers in the United States, we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

 

 

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.